Using this site
Accessibility
If any part of this site keeps you from telling us what you need, say so and we will take it another way: over the phone, or in person when we come out.
Last updated [DATE]
Plan it with help
Call [PHONE] or email [SUPPORT EMAIL] and someone will build the plan with you over the phone, read back every option, and send a written confirmation. We measure your windows in person either way. Available [HOURS].
Our target
We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We are not claiming full conformance today. Accessibility work here is ongoing and gets reviewed with every design change.
What we have done
- Semantic headings and landmarks so screen readers can navigate the page structure.
- Visible keyboard focus on every interactive element, and a page that can be operated without a mouse.
- Text and interface colors checked against WCAG AA contrast ratios.
- Form fields with real labels, and errors written in plain language that say how to fix the problem.
- Decorative graphics, including the animated blind on the home page, are hidden from assistive technology.
- Full support for reduced-motion settings. If your device asks for reduced motion, the home page animation does not run.
- Text that reflows and stays readable when zoomed to 200%.
Known limitations
We would rather name these than pretend they are not there:
- [Product photography alt text is still being written for part of the catalog.]
- [The window planner relies on drop-down menus and colour swatches; if it is awkward with your assistive technology, call us and we will fill it in with you.]
- [Older customer reviews imported from our previous site may be missing structure.]
Tell us what is broken
Email [ACCESSIBILITY EMAIL] or call [PHONE]. Tell us the page, what you were trying to do, and the browser or assistive technology you were using if you know it. We acknowledge every report within [2] business days and tell you what we plan to do and roughly when.
Assessment
This site was last reviewed [internally / by [FIRM]] on [DATE] using [automated testing and manual keyboard and screen reader review].